Haji Gaming Terms & Conditions – Complete Usage Policy

These Terms & Conditions apply to all services, games, betting sections, and promotional offers on the Haji Gaming platform. By visiting the Haji Gaming website, creating an account, making a deposit, or playing any game, you are considered to have fully accepted these terms.

These terms have been written in English for the convenience of our Bangladeshi users. In the event of any ambiguity arising from translation, the original version shall be considered final.

Haji Gaming reserves the right to modify, add to, or remove any part of these terms at any time without prior notice. Continued use of the platform after changes are published will be considered acceptance of the updated terms.

• These Terms & Conditions apply to personal, non-commercial use only.
• Using an account on behalf of a third party is strictly prohibited.
• If any part of these Terms is found to be invalid, the remaining provisions will continue to be in full effect.

To create an account with Haji Gaming, the following conditions must be met:

• Age: You must be at least 18 years old at the time of registration. Accounts for minors are not permitted.
• Single Account: Only one account may be created per mobile number or national ID.
• Accurate Information: You are required to provide your correct name, mobile number, and other details at the time of registration.
• Verification: Haji Gaming may request a national ID or passport at any time for identity verification purposes.

If an account is created with false or incomplete information, Haji Gaming reserves the right to close that account without notice and forfeit all funds. Keeping your password confidential is entirely your responsibility. Any unauthorized login must be reported to our support team immediately.

The rules governing financial transactions on Haji Gaming are outlined below:

• Minimum Deposit: ৳500 (five hundred BDT).
• Maximum Deposit: Daily maximum limits are determined by your account tier and verification status.
• Minimum withdrawal: ৳300 (three hundred BDT).
• Withdrawal Time: Typically 5–30 minutes for bKash and Nagad; 1–2 business days for bank transfers.

Your account must be fully verified before you can submit a withdrawal request. Please use the same payment method you used to deposit. If the deposit source differs, additional verification may be required.

If your payment is delayed for any reason, please contact our support team. Haji Gaming reserves the right to temporarily hold payments while investigating unauthorized or suspicious transactions.

Haji Gaming offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any offer:

• Welcome Bonus: For new members only, once per account.
• Wagering Requirement: A specified wagering amount must be met before withdrawing a bonus. Wagering requirements vary for each bonus.
• Validity: Bonuses not used within the specified number of days after claiming will be automatically cancelled.
• Combining bonuses: Multiple bonuses cannot be used simultaneously unless specifically stated.
• Abuse: Any attempt to abuse bonuses may result in the bonus and associated winnings being forfeited.

All games on Haji Gaming are powered by third-party verified RNG (Random Number Generator) technology. Every game outcome is entirely random and is not predetermined by Haji Gaming or any player.

• If a game result is voided due to a technical error, the wagered amount will be refunded.
• If a game is interrupted due to a disconnection, the data saved on Haji Gaming's servers will be considered final.
• In Live Casino games, the dealer's decision is final.
• If a match is cancelled or abandoned in Sports Betting, the wagered amount is generally refunded.

Haji Gaming regularly audits its games to ensure every player has a fair experience. RTP (Return to Player) percentages are maintained in accordance with the standards set by each game provider.

The following activities are strictly prohibited on the Haji Gaming platform. Violations may result in permanent account closure and forfeiture of all funds:

• Multiple Accounts: Operating multiple accounts under the same identity.
• Bots or automated software: Using any automation tools to play games or place bets.
• Bonus abuse: Providing false information or attempting to exploit the system in order to claim bonuses.
• Money Laundering: Attempting to launder funds from illegal sources through Haji Gaming.
• Fraud: Any form of fraud, chargeback abuse, or payment fraud.
• Hacking or cyberattacks: Any attempt to breach the platform's security.

Haji Gaming may suspend or permanently close an account at any time for any of the following reasons:

• Violation of any part of these Terms & Conditions.
• Failure to verify identity or providing false information.
• Suspected money laundering or fraud.
• Accounts inactive for an extended period (12 months or more).

You may request to close your account at any time. Any balance remaining (excluding bonuses) will be refunded, subject to the applicable conditions.

Haji Gaming places the highest importance on responsible gaming. We believe gaming should be entertainment — not a disruption to everyday life. To support this, we offer the following features:

• Deposit limits: Daily, weekly, or monthly deposit limits can be set.
• Self-exclusion: Option to temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 30 days.
• Session Limits: You can set your own daily limit on how long you play.

If you notice any signs of problem gambling, contact our support team immediately or seek professional help. For more information, visit our Responsible Gaming Page here.

Haji Gaming takes the protection of your personal data very seriously. To learn more about how we collect, store, and use your information, please read our Privacy Policy Privacy Policy.

• Your personal information is never sold to third parties.
• No information is shared except to meet legal obligations.
• All data is protected with 256-bit SSL encryption.

Haji Gaming accepts no liability for the following:

• Any loss caused by internet disconnection or connectivity issues.
• Issues arising from third-party software or services.
• Any loss resulting from your own negligence or failure to comply with these terms.
• Unexpected technical error — in such cases, all wagered funds will be refunded.

Haji Gaming's total liability shall not, under any circumstances, exceed the principal amount deposited in the relevant transaction.

Haji Gaming reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, we will make reasonable efforts to notify members via email or platform notifications.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms.

If you have any questions or complaints regarding these Terms & Conditions or any Haji Gaming service, please contact our support team:

• Email: support@hajigaming.com
• Live Chat: Available 24/7 on the website
• Language: Support available in both Bengali and English

After a complaint is submitted, an initial response is typically provided within 24–48 hours. Complex issues may take 5–7 business days to resolve.