Data Protection

Haji Gaming Privacy Policy – Your Complete Data Protection Policy

Your trust is our greatest asset. Here you'll find a clear and transparent explanation of how Haji Gaming collects, uses, and protects your personal information.

Last Updated: January 2026

How We Protect Your Privacy

Six core principles guide how Haji Gaming protects your data at all times

256-bit SSL Encryption

Every piece of data you send to Haji Gaming is protected with military-grade encryption. From your login password to payment data — everything is transmitted through encrypted channels.

No Sale of Data

Haji Gaming never sells your personal information to third parties. There are no data-sharing agreements with advertisers or data brokers.

Your Data, Your Control

You can view, correct, or request deletion of your personal data at any time. You have full control over your data.

Minimal Data Retention

Haji Gaming only collects information that is necessary. Once an account is closed, data is not retained beyond what is legally required.

Cookie Transparency

We clearly disclose which cookies we use and why. You always have the option to disable non-essential cookies.

Regular Security Audits

Independent third-party security experts regularly audit Haji Gaming's data protection systems. Any vulnerabilities identified are addressed immediately.

Your privacy is our priority. By using the Haji Gaming platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions linked together and should be read in conjunction with each other.

1

Introduction & Applicability

The privacy of every member at Haji Gaming matters deeply to us. This Privacy Policy explains how Haji Gaming collects your personal information, how it is used, how long it is retained, and how it is kept secure.

This policy applies to the Haji Gaming website, mobile platform, and all related services. It is in effect whenever you create an account, play games, or get in touch with our support team.

In today's age of digital security, we believe data belongs to the individual — Haji Gaming uses your information solely to provide services, not to claim ownership of it. Our Privacy Policy is built on that principle.

2

What Information We Collect

Haji Gaming collects information from several sources. Details are outlined below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification
Contact Information Mobile number, email address Account Management
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Data IP address, device type, browser Security
Gaming Behavior Game history, bet amounts, session duration Service Improvement
Communication Logs Support Chat History Service Quality Assurance

Haji Gaming collects only the minimum information necessary. Requesting unnecessary personal data is against our policy.

3

Purpose of Data Use

Haji Gaming uses your information solely for the specific purposes listed below — it is never used for anything beyond these:

  1. Account Management & Verification: To verify your identity and keep your account secure.
  2. Payment Processing: To process deposits and withdrawals securely.
  3. Fraud Prevention: To detect unusual activity and protect your account.
  4. Service Improvement: To analyze behavioral data and enhance your gaming experience.
  5. Legal Obligations: To submit required reports to regulatory authorities.
  6. Personalized Offers: To show you promotions relevant to your preferences.
  7. Support Services: To address your complaints and questions.

We never share your data with third parties for advertising purposes. Information is used solely to personalise your experience within the Haji Gaming platform — always in your best interest.

4

Information Sharing & Third Parties

Haji Gaming does not sell your data as a matter of policy. However, limited information may be shared with trusted third parties where necessary to provide our services:

  • Payment Providers: bKash, Nagad, Rocket — only the minimum information necessary to process transactions.
  • Game Providers: Evolution Gaming, Pragmatic Play — for the purpose of delivering gaming services.
  • Identity Verification Service: For KYC completion — solely to meet regulatory requirements.
  • Law Enforcement: By court order or legal requirement — only when legally obligated.

We have strict data processing agreements in place with all third parties. They may only use your information for specified purposes and are prohibited from passing it on to any further party.

Haji Gaming never shares your information with advertisers, data brokers, or marketing companies. This is an absolute, non-negotiable policy.

5

Data Retention Period

How long Haji Gaming retains your data depends on the type of information and applicable legal requirements:

  • Active Account: All data is retained for as long as your account remains active.
  • After Account Closure: Financial records and transaction history are retained for up to 5 years (as required by law).
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Logs: Up to 3 years, after which it is deleted.
  • Marketing Consent: Deleted immediately upon opt-out.

Once the legal retention period expires, your data is automatically and securely deleted. This process is reviewed on a regular basis.

6

Cookie Policy

Haji Gaming uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

7

Your Privacy Rights

As a Haji Gaming member, you have the following rights over your own data. To exercise any of these rights, please contact our support team:

Right to Access Your Data

You may request to view any information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of any data that is not required to be retained for legal purposes.

Data Portability

You may request an export of your data in a structured format.

Restriction of Processing

You may request that processing of your data be restricted to specific purposes.

Right to Object

You can opt out of marketing communications at any time.

Haji Gaming will respond to rights requests within 30 days of receipt. In complex cases, this period may be extended to a maximum of 60 days.

8

Children's Privacy

Haji Gaming strictly does not provide services to anyone under the age of 18. Our platform is exclusively for adults.

If anyone under 18 creates an account, it will be immediately suspended and all associated data will be permanently deleted. If you suspect an account has been created by a minor, please contact support right away.

Parents are encouraged to monitor their children's online activity. Haji Gaming is committed to responsible gaming and the protection of minors.

9

Our Security Measures

Haji Gaming follows the highest industry standards to keep your data secure. Our security layers are outlined below:

SSL/TLS
256-bit Encryption
2FA Protection
Two-Factor Authentication
Secure Servers
Firewall Protected
Regular Audits
By Third Parties

That said, no method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi. Report any suspicious activity to our support team right away.

10

Privacy Policy Updates

Haji Gaming may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or platform notifications.

The effective date of any updated policy will be noted at the top of the page as "Last Updated." Continued use of the platform after changes are made constitutes acceptance of the revised policy.

For major policy changes, we aim to notify you at least 14 days in advance. Your feedback matters to us.

11

Contact & Privacy Requests

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: privacy@hajigaming.com
  • General Support: support@hajigaming.com
  • Live Chat: Available 24/7 on the website

We will respond to privacy-related requests within 30 days of receipt. Additional information may be requested to verify your identity.

Privacy FAQs

Our members' most frequently asked questions

No, never. Under no circumstances does Haji Gaming sell your personal information to third parties. This is a core principle we do not compromise on.

For certain services (such as game providers or payment processors), data may be processed on servers located outside Bangladesh. In all cases, high standards of protection are maintained and we only work with partners who comply with our privacy standards.

Most data is deleted upon account closure. However, financial transaction records and KYC documents are retained for up to 5 years as required by law, after which they are automatically deleted.

You can opt out of marketing communications at any time from your account settings, by using the "Unsubscribe" link at the bottom of any email, or by contacting support. Opt-outs take effect within 7 business days.
Secure Platform

Your data is safe — play with confidence at Haji Gaming

256-bit encryption, a strict zero data-selling policy, and full transparency — your privacy is always protected at Haji Gaming.

SSL Encryption
No Data Sales
Your Control
24/7 Support
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